Shipping & Returns
Shipping Policy
At Executive Grace Jewellery, we offer international shipping to reach a wider customer base. We take great care in packaging our stunning range of premium sterling silver jewelry with elegant matte and sand-blasted finishes, suitable for corporate and everyday wear. Shipping costs are calculated at checkout based on the destination and shipping method selected by the customer.
Please note that due to customs clearance, international shipments may be subject to additional fees and delays, which are the responsibility of the customer.
If you have any questions or concerns about our shipping policy, please do not hesitate to contact us.
Return & Exchange Policy
At Executive Grace Jewellery, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your jewelry, you may return it within 30 days of purchase for a full refund or exchange.
To initiate a return or exchange, please contact us with your order number and the reason for the return. We will provide you with a return shipping label and further instructions.
Please note that the item must be returned in its original condition and packaging, and the customer is responsible for the return shipping costs.
If you have any questions or concerns about our return and exchange policy, please do not hesitate to contact us. We value your feedback and are committed to ensuring your satisfaction with our products and services.